Five Ways to Develop your Emotional Intelligence in Business
Daniel Goleman, author of Emotional Intelligence and co-chairman of the Consortium for Research on Emotional Intelligence in Business at Rutgers University’s Graduate School of Applied and Professional Psychology, has done considerable research and analysis into what makes leaders successful.
According to Goleman IQ counts for a maximum of 25 per cent of achievement in work or life, He cites research showing that the correlation between career successes of Harvard graduates in law, medicine, teaching and business and their entrance exams is zero or negative.
Clearly straight intelligence or IQ is still a useful measure, but it is only a threshold competence. You need it to get to the starting blocks, but from then on it doesn't have much of an impact.
According to Goleman “Emotional intelligence is a different way of being smart", "It's not what you are good at school, it's what you are good at in life. It has to do with how you handle yourself and how you handle relationships.” This is particularly important for leaders who by definition want to improve their influence with others
Emotional intelligence in business can be a useful framework as a leadership recruitment and selection and a leadership developmental tool.For more information on leadership theories Go to leadership theories. click here
What is included in the concept of emotional intelligence in business?
People are like goldfish in water. Our thinking, practices and environment are for the most part invisible to us, just as the water is for the fish. We are often unaware of our own thinking, our emotions, and the things we do, and the relationship between our actions and their results”
This is the essential premise of EQ: to be successful requires the effective awareness, control and management of one's own emotions, and those of other people.
EQ embraces two aspects of intelligence:
Emotional Intelligence in business, as defined by Goleman (1995) involves five critical skills:
1. Self-awareness; knowing one’s emotions
2. Managing emotions; handling feelings
3. Motivating oneself; marshalling emotions in service of a goal
4. Recognising emotions in others; empathy
5. Social competence; handling relationships
What are the benefits of Emotional Intelligence in Business?See the following link for a range of case studies on emotional intelligence in business situations.
Five Ways You Can Develop Emotional Intelligence in Business?
For more information on leadership theories Go to leadership theories. click here